Zendesk apps by Great Work

Apps for Zendesk Support: store orders, billing systems and CRMs inside the ticket, plus cleanup and workflow tools for your team. Each one has a 14-day trial, then a plan per Zendesk account or per agent, billed through Zendesk.

60 apps. Questions about any of them go to hello@greatwork.company.

Send Docusign envelopes from the ticket, prefilled, and get the signed PDF back on the ticket.ZendeskFrom $90 a month per Zendesk account

Basketwell for WooCommerce

The requester's WooCommerce orders on the ticket: refund, change status, resend emails, all logged.Zendesk$15 a month per Zendesk account

Caddywell for PrestaShop

PrestaShop orders from every shop on the ticket: status, tracking, messages. No module needed.ZendeskFrom $32 a month per Zendesk account

The requester's Paddle subscriptions on the ticket: refund, pause, cancel, every action logged.Zendesk$10 a month per agent

The requester's HubSpot contact, company, deals and activity on the ticket. Log notes back.ZendeskFrom $100 a month per Zendesk account

Your customer's Business Central balance, orders, shipments and invoices, right on the ticket.ZendeskFrom $150 a month per Zendesk account

Creelwell for Shopware

Shopware 6 orders on the ticket: refunds, state changes, comments and tracking, all logged.Zendesk$9 a month per agent

Tickets on a calendar: 2nd Tuesday, last business day, quarterly. No server, no outside service.Zendesk$120 a month per Zendesk account

Feirawell for VTEX

Your customer's VTEX orders by email or CPF: items, Pix and boleto, invoices, tracking. $9/agent.Zendesk$9 a month per agent

Import past tickets with their comments, original dates and attachments. Preview, then undo.ZendeskFrom $299 once per Zendesk account

The requester's RD Station CRM contact, deals, tasks and notes on the ticket. In Portuguese.ZendeskFrom $100 a month per Zendesk account

Vitally or Planhat health score, renewal, ARR and CSM on every ticket. From $100 a month.ZendeskFrom $100 a month per Zendesk account

Asks before a risky public reply goes out, and says why. Your rules; internal notes never checked.Zendesk$2 a month per agent

Start TeamViewer sessions from tickets, send the join link, and log who connected and for how long.ZendeskFrom $110 a month per Zendesk account

One personal ticket per customer, from a CSV or a Zendesk search. Dry run first, undo after.ZendeskFrom $120 a month per Zendesk account

Turn tickets into ClickUp tasks, link existing ones, and see live status and comments on the ticket.ZendeskFrom $110 a month per Zendesk account

Public holidays for 200+ countries and their states, added to your schedules. Never duplicated.ZendeskFrom $29 a month per Zendesk account

Business-hours countdowns and OLA deadlines on any status, group or field, with breach actions.Zendesk$3 a month per agent

Your customer's Calendly meetings on the ticket. Send a one-time booking link, cancel or reschedule.ZendeskFrom $90 a month per Zendesk account

Kanban boards and a due-date calendar for your tickets. Drag a card and Zendesk updates the ticket.Zendesk$5 a month per agent

The customer's Zoho CRM deals, unpaid invoices, subscriptions and orders next to every ticket.ZendeskFrom $100 a month per Zendesk account

A student's Thinkific or Teachable courses, progress and access on the ticket. From $99 a month.ZendeskFrom $99 a month per Zendesk account

Design your Zendesk email template visually, per brand, with a live preview, checks and rollback.Zendesk$79 a month per Zendesk account

Change requester, CCs, reply-from address and computed fields in one click, with a preview and undo.ZendeskFrom $50 a month per Zendesk account

Your customer's loyalty points on the ticket. Add, deduct or issue a reward, logged every time.Zendesk$9 a month per agent

Send the time agents track in Zendesk to Harvest, Toggl or Clockify, mapped to client and project.ZendeskFrom $100 a month per Zendesk account

Klaviyo and ActiveCampaign consent on the ticket. Unsubscribe in one confirmed step. From $110/mo.ZendeskFrom $110 a month per Zendesk account

Mercado Pago payments, refunds, claim deadlines and subscriptions on the ticket. $10/agent.Zendesk$10 a month per agent

Paketwell for Billbee

Billbee orders from shop, Amazon, eBay, Otto and Kaufland in the ticket, matched by email. $9/agent.Zendesk$9 a month per agent

Your BI dashboards in the ticket, filtered to the customer on screen. Looker, Power BI, Tableau.Zendesk$5 a month per agent

The requester's Dynamics 365 contact, account, opportunities and activity on every ticket.Zendesk$12 a month per agent

Pin color-coded notes to customers, organizations and tickets. Every agent sees them first.Zendesk$1 a month per agent

Maropost (Neto) orders, tracking and returns in the ticket, found by email. US$9/agent.Zendesk$9 a month per agent

PayPal and Braintree payments on the ticket: refunds, disputes with deadlines, subscriptions.ZendeskFrom $49 a month per Zendesk account

The PlayFab player behind the ticket: bans, inventory, currency. Grant make-goods with role caps.ZendeskFrom $99 a month per Zendesk account

Find and replace, fix and clean up shared macros in bulk, with a preview and undo for every change.ZendeskFrom $99 a month per Zendesk account

Import Word, Google Docs, Markdown and HTML into Guide, images included. Preview, then undo.Zendesk$99 a month per Zendesk account

Buttons, quick replies, carousels and forms in messaging replies, checked for each channel.ZendeskFrom $99 a month per Zendesk account

Reminders, snoozes and scheduled follow-up tickets in one app, with an inbox of what is due.Zendesk$4 a month per agent

Your customer's Nuvemshop orders by email or CPF: payment, tracking, notes. US$9/agent.Zendesk$9 a month per agent

Satchelwell for Magento and Adobe Commerce

Magento orders on the ticket: refund, cancel, hold, comment and resend emails, all logged.Zendesk$5 a month per agent

Skip, swap or reschedule a Recharge subscription from the ticket, with every change logged.Zendesk$10 a month per agent

Macros that ask agents for the details: fill-in forms, checked answers, conditional text.ZendeskFrom $99 a month per Zendesk account

Find and replace across Guide articles, fix broken links, add 301 redirects. Preview, then undo.ZendeskFrom $85 a month per Zendesk account

The requester's HR record from HiBob, Deel or BambooHR on the ticket. You pick the fields.Zendesk$499 a month per Zendesk account

Your customer's QuickBooks Online invoices on the ticket. Link or email one in a click.ZendeskFrom $100 a month per Zendesk account

Targwell for BaseLinker

Allegro, Amazon, eBay and Kaufland orders from BaseLinker in the ticket, matched by email. $9/agent.Zendesk$9 a month per agent

The requester's Recurly subscriptions on the ticket: refund, pause, credit, every action logged.Zendesk$10 a month per agent

The requester's Chargebee subscriptions on the ticket: refund, pause, credit, every action logged.Zendesk$5 a month per agent

The requester's Stripe customer on the ticket: refund, cancel or pause, with every action logged.Zendesk$5 a month per agent

Your help center as a branded PDF manual with contents and page numbers. 14-day trial, then $79/mo.ZendeskFrom $79 a month per Zendesk account

Mixpanel, Amplitude or PostHog usage on every ticket: last seen, key events, errors. From $100/mo.ZendeskFrom $100 a month per Zendesk account

Trolleywell for BigCommerce

The requester's BigCommerce orders on the ticket: refunds, status changes, staff notes, all logged.Zendesk$9 a month per agent

Split comments that belong elsewhere into new tickets, with the right requester, linked both ways.Zendesk$4 a month per agent

Twinewell for ShipStation

Your customer's ShipStation orders matched by email: tracking links, holds, tags, notes, all logged.Zendesk$9 a month per agent

Find duplicate customers, compare them side by side, and merge in bulk after a dry run.ZendeskFrom $49 a month per Zendesk account

Hand out unique voucher and coupon codes from the ticket sidebar. Never the same code twice.Zendesk$199 a month per Zendesk account

Wharfwell for Mirakl marketplaces

Mirakl marketplace orders on the ticket: refunds, cancels, tracking and replies, all logged.Zendesk$5 a month per agent

Send a Persona or Onfido ID check link from the ticket and see pass or fail there. $129/account.Zendesk$129 a month per Zendesk account

Rules for the suspended ticket queue: dry run first, bulk recover or delete, audit trail in Zendesk.ZendeskFrom $99 a month per Zendesk account

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