Zendesk

ClientwellThe requester's HubSpot contact, company, deals and activity on the ticket. Log notes back.

Full name: “Clientwell: CRM Panel for HubSpot”

From $100 a month per Zendesk account. 14-day free trial (Zendesk asks for a card at install). Billed monthly by Zendesk. No free plan.

Clientwell: ContactClientwell: Note confirmClientwell: DealClientwell: Update

See the requester's HubSpot owner, deals and lifecycle stage before you reply, and log the conversation back in one click. Clientwell puts the HubSpot contact next to every ticket: their company, open deals with stage, amount and owner, recent notes, calls, emails and meetings, and the lists they belong to. Agents you allow can create the contact, change the lifecycle stage, lead status or owner, log a note on the contact or company, and create a task or a deal, each confirmed first and recorded on the ticket as an internal note.

Clientwell is built by Great Work LLC. It is not made, endorsed or sponsored by Zendesk or HubSpot, Inc. HubSpot is a trademark of HubSpot, Inc.

What you get

The CRM record in the ticket

Matched automatically by every email address on the requester's Zendesk profile, including the additional emails stored on the HubSpot contact. Contact: lifecycle stage, lead status, contact owner, job title, phone, when they were last contacted, plus up to 10 HubSpot fields you choose for contacts and 10 for companies.

Actions with a confirmation and a trail

Create a contact for a new requester, with name, lifecycle stage, lead status, owner and company filled in for you. Clientwell checks HubSpot again first, so it never creates a duplicate. Change the lifecycle stage, lead status or owner. Moving a stage back (Customer to Opportunity) needs an admin unless you allow it, and Clientwell handles HubSpot's forward-only rule for you.


Questions about Clientwell

What does Clientwell do?

The requester's HubSpot contact, company, deals and activity on the ticket. Log notes back.

What does Clientwell work with?

Clientwell works in Zendesk Support.

How much does Clientwell cost?

Team: $100 a month per Zendesk account, up to 14 agents. Scale: $7.50 a month per agent.

Is there a free trial?

14-day free trial (Zendesk asks for a card at install). Billed monthly by Zendesk. No free plan.

How do I get Clientwell?

Email hello@greatwork.company and we'll help you get Clientwell set up.

Who makes Clientwell?

Great Work LLC, an independent software company. Email hello@greatwork.company with any question about Clientwell and a person will answer.


More Zendesk apps

All 60 Zendesk apps→