Zendesk CRM and business system integrations by Great Work

The CRM, ERP, product analytics, consent, HR, course, game and scheduling data your agents look up, shown next to the Zendesk ticket for the customer on screen. Tasks, meetings, remote sessions and tracked time go back out from the ticket.

16 apps. Questions about any of them go to hello@greatwork.company.

Clientwell

HubSpot CRM panel: the requester's contact, company, deals and activity on the ticket. Log notes.ZendeskFrom $100 a month per Zendesk account

Patronwell

CRM panel for Dynamics 365: the requester's contact, account, opportunities and cases on the ticket.Zendesk$12 a month per agent

Larkwell

Zoho CRM, Books, Billing and Inventory next to each ticket: deals, invoices, subscriptions, orders.ZendeskFrom $100 a month per Zendesk account

Cofferwell

Business Central panel: your customer's balance, orders, shipments and invoices on the ticket.ZendeskFrom $150 a month per Zendesk account

Heartwell

Customer health from Vitally or Planhat on every ticket: score, renewal, ARR and CSM. From $100/mo.ZendeskFrom $100 a month per Zendesk account

Trailwell

Mixpanel, Amplitude or PostHog usage on every ticket: last seen, key events, errors. From $100/mo.ZendeskFrom $100 a month per Zendesk account

Panewell

Customer BI dashboards in the ticket, filtered to the customer on screen. Looker, Power BI, Tableau.Zendesk$5 a month per agent

Optwell

Marketing consent for Klaviyo and ActiveCampaign on the ticket. One-step unsubscribe. From $110/mo.ZendeskFrom $110 a month per Zendesk account

Staffwell

Employee profiles from HiBob, Deel or BambooHR on the ticket. You pick the HR fields agents see.Zendesk$499 a month per Zendesk account

Lessonwell

Student courses for Thinkific and Teachable: progress and access on the ticket. From $99 a month.ZendeskFrom $99 a month per Zendesk account

Questwell

PlayFab player panel: the ticket's player, bans, inventory, currency. Make-goods with role caps.ZendeskFrom $99 a month per Zendesk account

Whowell

ID verification links from Persona or Onfido: send from the ticket, see pass or fail. $129/account.Zendesk$129 a month per Zendesk account

Hitchwell

ClickUp tasks from tickets: create or link tasks, and see live status and comments on the ticket.ZendeskFrom $110 a month per Zendesk account

Huddlewell

Calendly meetings in tickets: see them, send a one-time booking link, cancel or reschedule.ZendeskFrom $90 a month per Zendesk account

Meterwell

Time to Harvest, Toggl or Clockify: send what agents track in Zendesk, mapped to client and project.ZendeskFrom $100 a month per Zendesk account

Helmwell

Remote support for TeamViewer: start sessions from tickets, send the join link, log who connected.ZendeskFrom $110 a month per Zendesk account

Zendesk CRM and data how-to guides

• How to change a HubSpot lifecycle stage from Zendesk (Clientwell)
• How to route tickets from at-risk customers in Zendesk (Heartwell)
• How to create a TeamViewer script token for Zendesk (Helmwell)
• How to create a ClickUp task from a Zendesk ticket (Hitchwell)
• How to cancel or reschedule a Calendly meeting from Zendesk (Huddlewell)
• How to log a call in Zoho CRM from Zendesk (Larkwell)
• How to enroll a student in a Thinkific or Teachable course from Zendesk (Lessonwell)
• How to bill Zendesk ticket time to the right client project (Meterwell)
• How to suppress a Klaviyo profile from a Zendesk ticket (Optwell)
• How to embed a Power BI report in Zendesk, filtered to the customer (Panewell)
• How to add virtual currency to a PlayFab player from Zendesk (Questwell)
• How to show BambooHR employee info in Zendesk (Staffwell)
• How to connect Amplitude to Zendesk and see user activity on tickets (Trailwell)
• How to send an Onfido verification link from a Zendesk ticket (Whowell)

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