Every booking on the calendars you pick becomes a job with the customer's name, phone and address, assigned to the booked team member. Reschedules, reassignments and cancellations follow the booking. Add one-off jobs by hand, or from any workflow with the "Create job" step.

Bookings turn into jobs

- One column per technician, unassigned jobs on the left, and the day on a map with numbered stops. Reassign with one click (the booking follows), move stops up or down. Suggested order: we reorder a technician's day for the shortest drive from your shop and show the miles saved. Booked times stay as they are.

A dispatch board for the whole team

- Today's jobs in order, directions and a call button for each. "On my way" texts the customer from your number, with an ETA when the phone shares its position. The text is yours to edit. "Arrived" starts the clock. Checklists per job type: tick boxes, yes or no, numbers, notes and required photos. Photos go straight to your media library. The customer signs on the screen. "Finish" waits until the required items are done, so a job can't close with the photo still missing.

The day on the technician's phone

When a job is finished, a PDF with the checklist, the photos, the technician's notes and the signature lands in your media library, on the contact as a note, and in the customer's inbox (all optional). The booking is marked showed and the contact gets a tag, so your review request workflow can start on time.

A report for every visit

A weekly timesheet per technician: jobs finished, time on site and drive time, from the taps they already make. Download it as CSV for payroll.

Know where the hours went

Three triggers (Technician on the way, Job started, Job completed) carry the job, the technician, the ETA and the report link. Send a review request when the job is done, alert the office when a job starts late, or follow up on a quote visit.

Plays well with your workflows

It doesn't send invoices (your CRM's invoices do that), count inventory or follow technicians on GPS between stops. There's no separate phone app: the technician page runs in the phone's browser. Route suggestions use straight-line distance; ETAs use driving time when the phone shares its position.

What it doesn't do

Customer details, notes, photos and signatures are encrypted at rest. Technician links are private and can be reset at any time. Disconnect deletes everything we hold.

Wrenchwell support

What to include

Documentation

Security issues