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Lanemark for Confluence: End User License Agreement

Provider Specific Terms

  1. Provider. Great Work LLC, a Delaware limited liability company, 651 N Broad St Suite 206, Middletown, DE 19709, USA. hello@greatwork.company.
  2. Governing law and venue. Delaware law, excluding conflict-of-law rules. Courts located in Delaware.
  3. Data processing. The App runs on Atlassian Forge with no external data transfer. Great Work LLC does not process Customer Data from the App. Support requests are handled under our Privacy Policy at https://greatwork.company/apps/lanemark/privacy.
  4. Support. Through our help desk with a target first response of one business day (US Central time). No uptime SLA beyond Atlassian's platform.
  5. Liability cap. Fees paid for the App in the 12 months before the claim.

Full EULA

Effective date: October 1, 2026

This End User License Agreement ("Agreement") is between Great Work LLC ("Great Work", "we") and the organization that installs Lanemark for Confluence (the "App") through the Atlassian Marketplace ("Customer", "you"). By installing or using the App you agree to this Agreement.

1. License. Subject to this Agreement and payment of applicable fees through Atlassian, we grant you a non-exclusive, non-transferable license during your subscription term to use the App on the Confluence Cloud site where it is installed, for the number of users in your Atlassian license, for your internal business purposes.

2. Restrictions. You will not (a) resell, sublicense or provide the App to third parties except as part of your own use of Confluence; (b) reverse engineer the App except where the law allows it; (c) use the App to violate law or anyone's rights; (d) attempt to circumvent licensing checks.

3. Fees and billing. Fees, trials, renewals and refunds are handled by Atlassian under the Atlassian Marketplace terms. We may change prices with at least 60 days' notice to existing customers.

4. Your content. You keep all rights to your Confluence content, including every process diagram you create or import. Diagrams and their versions are stored in your site's Forge app storage, hosted by Atlassian; the App reads and saves them only within each person's Confluence page permissions, and you can download any diagram as BPMN 2.0 XML at any time, including while a subscription is inactive.

5. Data and privacy. The App runs entirely on Atlassian's Forge platform and sends no data to Great Work or third parties. Our Privacy Policy describes what the App stores in your site's app storage.

6. Open source. The App includes bpmn-js and diagram-js (bpmn.io license), bpmn-moddle, bpmn-js-differ and bpmn-auto-layout (MIT license). Their license notices are reproduced in the App's documentation, and the bpmn.io watermark shown on diagrams is part of the bpmn.io license and stays visible. Nothing in this Agreement limits your rights under those licenses.

7. Support and updates. We provide support through our help desk and may update the App at any time. Updates delivered by Atlassian apply automatically.

8. Warranty disclaimer. THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE". TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. We do not warrant that every vendor extension in an imported BPMN file is shown or edited, or that diagrams render identically in other BPMN tools.

9. Limitation of liability. TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY IS LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR LOST PROFITS, REVENUE OR DATA. OUR TOTAL LIABILITY IS LIMITED TO THE FEES YOU PAID FOR THE APP IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.

10. Term and termination. This Agreement lasts while you have a valid subscription or trial. It ends when you uninstall the App or your subscription ends. Sections 4, 8, 9 and 11 survive. Download your diagrams as .bpmn files before uninstalling: uninstalling removes app storage, including diagrams, under Atlassian's Forge data deletion process.

11. General. Delaware law governs, excluding conflict-of-law rules, with courts in Delaware. This Agreement, the Privacy Policy and the Atlassian Marketplace terms are the entire agreement about the App. If a provision is unenforceable, the rest stays in effect. You may not assign this Agreement without our consent except with a merger or sale of your business. Notices to us: hello@greatwork.company, Great Work LLC, 651 N Broad St Suite 206, Middletown, DE 19709, USA.