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Awaywell support

Questions, problems, billing and feature requests for Awaywell: Out of Office and Cover for Jira all go to one place: email hello@greatwork.company. A person at Great Work reads every message and replies within one business day (Monday to Friday, US Central time).

What to include

  • That you're writing about Awaywell.
  • Your Atlassian site address (for example yoursite.atlassian.net).
  • What you did, what you expected and what happened instead, with the exact error message or a screenshot.

Documentation

Setup steps and answers to common questions are in the Awaywell documentation.

Security issues

Email hello@greatwork.company with "Security" in the subject. Security reports are handled before anything else.