Corkprint for Jira: Privacy Policy
Effective date: October 1, 2026 Publisher: Great Work LLC, 651 N Broad St Suite 206, Middletown, DE 19709, USA Contact: hello@greatwork.company
This policy explains what information the Corkprint app for Jira Cloud (the "App") processes, where it is kept, and your rights. It covers only the App, not Atlassian's products, which are governed by Atlassian's own privacy policy.
1. Summary
- The App runs entirely on Atlassian's Forge platform ("Runs on Atlassian"). It has no servers of its own and sends no data to Great Work or to any third party.
- Cards, PDFs and QR codes are made in your browser. Printing goes from your browser to your printer; PDF files are saved on your computer.
- Great Work LLC cannot see your issues, your card designs or what you print.
2. What the App processes
| Data | Why | Where it lives |
|---|---|---|
| Issues you choose to print: key, summary, type, status, priority, assignee and reporter display names, story points, epic or parent, labels, components, versions, sprint, team, dates, estimate, a description excerpt, and any custom fields your card design uses | To draw the cards | Read from Jira as you, held in your browser while the App is open. Not stored |
| Card templates: name, field layout, colors, border and QR settings, creator's Atlassian account id, last change time | To reuse designs across your site | Forge app storage for your site, until deleted or uninstall |
| Your preferences: default template, paper or label choice, date style | To remember your choices | Forge app storage, keyed by your Atlassian account id |
| Print history per source (sprint, board, filter, project or JQL): issue keys and each issue's last-updated time when you printed, and when you printed | "Only issues I haven't printed yet" and "changed since I printed them" | Forge app storage, keyed by your account id; up to 5,000 keys per source; you can clear it with "Forget what I printed" |
| Board, sprint, filter and project names for pickers; field definitions | To fill the pickers and find story point and sprint fields | Not stored |
The App does not collect email addresses, IP addresses, passwords, API tokens, payment information or analytics. It sets no cookies and loads no third-party scripts or fonts. QR codes contain only your Jira site address and the issue key, and are generated in your browser.
3. Where data is stored
All App data is stored by Atlassian in Forge app storage for your Jira site, subject to Atlassian's data residency settings. Atlassian is the hosting provider and acts as a subprocessor under Atlassian's terms. Great Work LLC uses no other subprocessors.
4. Who can see what
- The App reads Jira as the signed-in person, so each person can only print issues, boards, sprints and filters they can already see in Jira.
- Templates are shared with everyone on the site who uses the App. Only a template's creator or a Jira admin can change or delete it.
- Preferences and print history are per person and are not shown to others.
- Printed cards and PDFs are yours to handle like any printout of Jira data.
- Great Work LLC: no access. If you open a support request, we see only what you send us.
- Atlassian: as the platform operator, under Atlassian's privacy policy.
5. Retention and deletion
Templates, preferences and print history stay until deleted in the App or until the App is uninstalled. Uninstalling removes the App's Forge storage according to Atlassian's Forge data deletion process.
6. Support requests
If you contact support through our help desk or by email, we process what you send (name, email, message, attachments) only to answer you, keep it up to 24 months, and delete it sooner on request.
7. Your rights
Depending on where you live (for example EU/UK GDPR or US state privacy laws), you may have the right to access, correct, delete or port personal data and to object to processing. For data in your Jira site, your organization (the Atlassian customer) is the controller and Atlassian processes it on your behalf; you can clear your print history at any time and your admins can uninstall the App. For support data, Great Work LLC is the controller: email hello@greatwork.company. We respond within 30 days.
8. Security
The App uses only Atlassian-hosted compute and storage, calls Jira only as the signed-in person, validates every request (template fields, filter and sprint ids, issue keys) before it reaches Jira, and keeps no secrets of its own. Report vulnerabilities to hello@greatwork.company.
9. Children
The App is a business tool and is not directed to children under 16.
10. Changes
We will post changes here and update the effective date. Material changes will also be announced in the App's Marketplace release notes.
11. Contact
Great Work LLC, 651 N Broad St Suite 206, Middletown, DE 19709, USA. hello@greatwork.company