Undermark: Source and ADF Editor for Confluence: Privacy Policy
Effective date: October 1, 2026 Publisher: Great Work LLC, 651 N Broad St Suite 206, Middletown, DE 19709, USA Contact: hello@greatwork.company
This policy explains what information the Undermark app for Confluence Cloud (the "App") processes, where it is kept, and your rights. It covers only the App. It does not cover Atlassian's products, which are governed by Atlassian's own privacy policy.
1. Summary
- The App runs entirely on Atlassian's Forge platform ("Runs on Atlassian"). It has no servers of its own and sends no data to Great Work or to any third party.
- Great Work LLC cannot see your Confluence content. We do not receive, store or have access to your pages, templates or user lists.
- The App keeps, in your site's app storage: admin settings, backups of page templates it edited (templates have no version history in Confluence), records of find and replace jobs so they can be undone, and an activity log of changes made with the App.
2. What the App processes
| Data | Why | Where it lives |
|---|---|---|
| Page and blog post bodies (storage format or ADF), including past versions | Shown in the editor, validated, compared, and saved back as a new page version when a person saves, restores or runs find and replace | Confluence (your pages); the App keeps no copy |
| Page template bodies | Shown in the template editor and saved back when a person saves | Confluence; the previous text is kept as a backup (last 10 per template) in Forge app storage on your site |
| Find and replace jobs: page ids, titles, version numbers, the search and replacement text | So the person can see what changed and undo the job | Forge app storage on your site (last 20 jobs per space) |
| Activity log: time, Atlassian account id, action, page or template title, version numbers, line counts, the note typed for the page history | So Confluence admins can see what was changed with the App | Forge app storage on your site (last 300 entries) |
| Admin settings: allowed groups (id and name) and feature switches | Access control | Forge app storage on your site |
| Atlassian account id: preferred format, review prompt dismissed | Remember personal preferences | Forge app storage on your site |
| Display names of account ids in the log and version list | Shown on screen, looked up from Confluence when needed | Not stored |
The App does not collect email addresses, IP addresses, passwords, API tokens, payment information or analytics. It sets no cookies and loads no third-party scripts.
3. Where data is stored
All App data is stored by Atlassian, in Confluence or in Forge storage associated with your Confluence site, subject to Atlassian's data residency settings. Atlassian is the hosting provider and acts as a subprocessor under Atlassian's terms. Great Work LLC uses no other subprocessors for the App.
4. Who can access it
- People on your site: the editor only shows pages, versions and templates the signed-in person can already see in Confluence, and saves as that person. Find and replace is for space admins. The activity log and settings are visible only to Confluence admins.
- Great Work LLC: no access to App storage or your content. If you open a support request, we only see what you choose to send us.
- Atlassian: as the platform operator, under Atlassian's privacy policy.
5. Retention and deletion
Uninstalling the App removes its app storage according to Atlassian's Forge data deletion process. Changes saved with the App are ordinary page versions and template text, which are your content and stay in Confluence.
6. Support requests
If you contact support through our help desk or by email, we process the information you send (name, email, message, attachments) only to answer you. Support data is kept for up to 24 months and then deleted. You may ask us to delete it sooner.
7. Your rights
Depending on where you live (for example the EU/UK GDPR or US state privacy laws), you may have the right to access, correct, delete or port personal data, and to object to processing. For data stored in your Confluence site, your site administrator can delete it by uninstalling the App; for support data, email hello@greatwork.company. We respond within 30 days.
For App data on your site, your organization (the Atlassian customer) is the controller and Atlassian processes it on your behalf; Great Work LLC has no access to it. For support data, Great Work LLC is the controller.
8. Security
The App uses only Atlassian-hosted compute and storage, requests the minimum Confluence permissions it needs, reads and saves as the signed-in user (so it can only change what that person can edit), and keeps no secrets of its own. See the Privacy & Security tab on the Marketplace listing for details. Report vulnerabilities to hello@greatwork.company.
9. Children
The App is a business tool and is not directed to children under 16.
10. Changes
We will post changes on this page and update the effective date. Material changes will also be announced in the App's release notes on the Marketplace.
11. Contact
Great Work LLC, 651 N Broad St Suite 206, Middletown, DE 19709, USA. hello@greatwork.company