Sprintwell for Jira: Privacy Policy
Effective date: October 1, 2026 Publisher: Great Work LLC, 651 N Broad St Suite 206, Middletown, DE 19709, USA Contact: hello@greatwork.company
This policy explains what information the Sprintwell app for Jira Cloud (the "App") processes, where it is kept, and your rights. It covers only the App, not Atlassian's products, which are governed by Atlassian's own privacy policy.
1. Summary
- The App runs entirely on Atlassian's Forge platform ("Runs on Atlassian"). It has no servers of its own and sends no data to Great Work or to any third party.
- Great Work LLC cannot see your boards, sprints or work items.
- The App's own storage, hosted by Atlassian for your site, holds the site defaults an admin sets and, per person, the sprint results computed for the gadgets they look at, for a limited time.
2. What the App processes
| Data | Why | Where it lives |
|---|---|---|
| Gadget settings: board ids, which sprint, how many sprints, the estimate field, working days, holidays, time zone, title | To draw each gadget | Stored by Jira with the dashboard gadget (Jira's own gadget configuration) |
| Site defaults: working days, holidays, time zone, default number of sprints | Defaults for every gadget | Forge app storage for your site, until changed or the App is uninstalled |
| Computed sprints, per person: for each sprint shown, its totals and the work items that were in it (key, summary up to 200 characters, work type, estimate at the start and at the end, status, outcome, when it joined and left, flagged), and the change log (times, work item keys, scope and done totals); stored under a one-way hash of the person's account id | So gadgets open quickly without re-reading Jira | Forge app storage: closed sprints for 7 days, the running sprint for 3 minutes, then deleted automatically |
| Work items returned by Jira: id, key, summary, work type, status, created date, Sprint field, the estimate field, Flagged, and the history of the Sprint, estimate and status fields | To rebuild what was in each sprint and when | Read in memory during one request, as the person looking at the gadget |
| Boards and sprints: names, ids, dates, state, goal, the board's estimation field, columns and filter | To pick sprints and apply Jira's rules | Read in memory during one request |
CSV and PNG files are created in your browser and saved to your device; they are never uploaded. The App does not collect email addresses, passwords, API tokens, payment information, IP addresses or analytics. It sets no cookies and loads no third-party scripts.
3. Where data is stored
All App data is stored by Atlassian in Forge storage associated with your Jira site, subject to Atlassian's data residency settings. Atlassian is the hosting provider and acts as a subprocessor under Atlassian's terms. Great Work LLC uses no other subprocessors for the App.
4. Who can access it
- Each person: sees only boards, sprints and work items Jira lets them browse; their computed sprints are stored for them alone.
- Jira admins: set the site defaults.
- Great Work LLC: no access. If you open a support request, we see only what you send us.
- Atlassian: as the platform operator, under Atlassian's privacy policy.
5. Retention and deletion
Computed sprints expire automatically (7 days for closed sprints, 3 minutes for the running sprint). Site defaults remain until an admin changes them. Uninstalling removes Forge app storage according to Atlassian's Forge data deletion process. Gadget settings are deleted with the gadget.
6. Support requests
If you contact support through our help desk or by email, we process what you send (name, email, message, attachments) only to answer you, keep it up to 24 months, and delete it sooner on request.
7. Your rights
Depending on where you live (for example EU/UK GDPR or US state privacy laws), you may have the right to access, correct, delete or port personal data and to object to processing. For data in your Jira site, your organization (the Atlassian customer) is the controller and Atlassian processes it on your behalf; your admins can uninstall the App. For support data, Great Work LLC is the controller: email hello@greatwork.company. We respond within 30 days.
8. Security
The App uses only Atlassian-hosted compute and storage, acts as the person for every Jira request (so Jira permissions always apply), never writes to Jira, keeps computed results per person, and keeps no secrets of its own. Report vulnerabilities to hello@greatwork.company.
9. Children
The App is a business tool and is not directed to children under 16.
10. Changes
We will post changes here and update the effective date. Material changes will also be announced in the App's Marketplace release notes.
11. Contact
Great Work LLC, 651 N Broad St Suite 206, Middletown, DE 19709, USA. hello@greatwork.company