RelayMailForward support@ or hello@ to a Slack channel and answer customers from the thread. They get a normal email back.
From $15 a month. Every plan has every feature and starts with a 14-day trial.
RelayMail turns a team email address into a Slack channel. Each new email becomes a thread, anyone in the channel can reply, and RelayMail sends the reply as an email in the same conversation. The customer's next answer lands back in the same thread.
No mailbox password or OAuth access: you add a forwarding address in Gmail, Google Workspace, Outlook, iCloud, Fastmail or any provider that forwards mail.
What you get
Reply from Slack
Answer in the thread and the customer gets an email, with your name on it and your address as Reply-To.
Your own domain
Verify your domain with a few DNS records and replies go out from your own address.
No per-seat fees
Any number of teammates can reply. You pay per inbox.
Works on free Slack
The RelayMail Slack app works on free and paid Slack workspaces.
Questions about RelayMail
Does it need access to my mailbox?
No. You add a forwarding address in your mail provider. RelayMail never sees your password and never connects to the mailbox.
Is it a help desk?
No. If you need assignment, SLAs and reporting, a help desk fits better. RelayMail is for a small team that already talks about customer email in Slack.
What does RelayMail do?
Forward support@ or hello@ to a Slack channel and answer customers from the thread. They get a normal email back. RelayMail turns a team email address into a Slack channel. Each new email becomes a thread, anyone in the channel can reply, and RelayMail sends the reply as an email in the same conversation. The customer's next answer lands back in the same thread.
How much does RelayMail cost?
Starter: $15 a month, up to 1,000 threads a month. Team: $39 a month, up to 3,000 threads a month. Pro: $149 a month, up to 10,000 threads a month.
Is there a free trial?
Every plan has every feature and starts with a 14-day trial.
Who makes RelayMail?
Great Work LLC, an independent software company. Email hello@greatwork.company with any question about RelayMail and someone will answer.
More web and AI tools
Renownly
QuickReceipt
RevivePhoto
Octopost