Querykin for Jira: Privacy Policy
Effective date: October 1, 2026 Publisher: Great Work LLC, 651 N Broad St Suite 206, Middletown, DE 19709, USA Contact: hello@greatwork.company
This policy explains what information the Querykin app for Jira Cloud (the "App") processes, where it is kept, and your rights. It covers only the App, not Atlassian's products, which are governed by Atlassian's own privacy policy.
1. Summary
- The App runs entirely on Atlassian's Forge platform ("Runs on Atlassian"). It has no servers of its own and sends no data to Great Work or to any third party.
- It reads work items (id, parent, issue links and the status of linked work items) and link types in your Jira to answer its JQL functions. It never changes anything in Jira.
- Great Work LLC cannot see your work items, your queries or who used the App.
2. What the App processes
| Data | Why | Where it lives |
|---|---|---|
| Work item ids, parents, issue links and linked work items' status category | To work out each function's answer | In memory while a function runs; not stored by the App |
Function results (plain JQL such as parent in (10001, 10002), or an error message) and the function arguments people typed | So Jira can run the functions quickly | Stored by Jira itself as "precomputations"; Jira deletes any result nobody has used for 7 days |
| Summary, type and status of up to 25 work items | The Try a query box on Apps > Querykin, run as the person using it | In memory while the page loads; not stored |
| Settings (link type for the blocker functions, refresh delay) | To apply your admins' choices | Forge app storage until uninstall |
| Refresh history: time, reason, counts, duration (last 20 runs) | So admins can see refreshes | Forge app storage until uninstall |
| Last license state seen and a "refresh pending" time stamp | Licensing and refresh scheduling | Forge app storage until uninstall |
The App does not read descriptions, comments, attachments or other field values, and it does not collect email addresses, IP addresses, passwords, API tokens, payment information or analytics. It sets no cookies and loads no third-party scripts.
3. Where data is stored
All App data is stored by Atlassian, in your Jira site or in Forge app storage for your site, subject to Atlassian's data residency settings. Atlassian is the hosting provider and acts as a subprocessor under Atlassian's terms. Great Work LLC uses no other subprocessors.
4. Who can see what
- Function results are applied by Jira with each person's own permissions: a search never returns work items the person couldn't already see.
- Function arguments and results are visible to Jira admins on the App's admin page.
- Great Work LLC: no access. If you open a support request, we see only what you send us.
- Atlassian: as the platform operator, under Atlassian's privacy policy.
5. Retention and deletion
Jira deletes stored function results nobody has used for 7 days. Uninstalling the App removes its Forge storage according to Atlassian's Forge data deletion process; nothing in your Jira is changed by uninstalling.
6. Support requests
If you contact support through our help desk or by email, we process what you send (name, email, message, attachments) only to answer you, keep it up to 24 months, and delete it sooner on request.
7. Your rights
Depending on where you live (for example EU/UK GDPR or US state privacy laws), you may have the right to access, correct, delete or port personal data and to object to processing. For data in your Jira site, your organization (the Atlassian customer) is the controller and Atlassian processes it on your behalf; your admins can uninstall the App. For support data, Great Work LLC is the controller: email hello@greatwork.company. We respond within 30 days.
8. Security
The App uses only Atlassian-hosted compute and storage. The App never writes to your Jira data, admin screens re-check Jira admin permission on every call, and the App keeps no secrets of its own. Report vulnerabilities to hello@greatwork.company.
9. Children
The App is a business tool and is not directed to children under 16.
10. Changes
We will post changes here and update the effective date. Material changes will also be announced in the App's Marketplace release notes.
11. Contact
Great Work LLC, 651 N Broad St Suite 206, Middletown, DE 19709, USA. hello@greatwork.company