← Auditwell
DocumentationPrivacyEULASupport

Auditwell for Jira: End User License Agreement

Provider Specific Terms

  1. Provider. Great Work LLC, a Delaware limited liability company, 651 N Broad St Suite 206, Middletown, DE 19709, USA. hello@greatwork.company.
  2. Governing law and venue. Delaware law, excluding conflict-of-law rules. Courts located in Delaware.
  3. Data processing. The App runs on Atlassian Forge with no external data transfer. It keeps its activity log in Forge storage on the Customer's site. Great Work LLC does not process Customer Data from the App. Support requests are handled under our Privacy Policy at https://greatwork.company/apps/auditwell/privacy.
  4. Customer's responsibility for recording people. The App records actions of the Customer's users. The Customer decides whether and how to use it, is responsible for having a lawful basis, for informing and (where required) consulting the people it records or their representatives, and for choosing a detail level and retention that fit its obligations. The App's notice, confirmation step, personal view and access log help with this but do not replace legal advice.
  5. What is recorded. The App records only actions that Jira reports to apps as events, from the time setup is finished. It does not record sign-ins, searches, board or dashboard views or Jira exports, and it is not a complete or tamper-proof record of everything that happened in Jira.
  6. Support. Through our help desk with a target first response of one business day (US Central time). No uptime SLA beyond Atlassian's platform.
  7. Liability cap. Fees paid for the App in the 12 months before the claim.

Full EULA

Effective date: October 1, 2026

This End User License Agreement ("Agreement") is between Great Work LLC ("Great Work", "we") and the organization that installs Auditwell for Jira (the "App") through the Atlassian Marketplace ("Customer", "you"). By installing or using the App you agree to this Agreement.

1. License. Subject to this Agreement and payment of applicable fees through Atlassian, we grant you a non-exclusive, non-transferable license during your subscription term to use the App on the Jira Cloud site where it is installed, for the number of users in your Atlassian license, for your internal business purposes.

2. Restrictions. You will not (a) resell, sublicense or provide the App to third parties except as part of your own use of Jira; (b) reverse engineer the App except where the law allows it; (c) use the App to violate law or anyone's rights, including privacy, employment and works council laws; (d) attempt to circumvent licensing checks.

3. Fees and billing. Fees, trials, renewals and refunds are handled by Atlassian under the Atlassian Marketplace terms. We may change prices with at least 60 days' notice to existing customers.

4. Your content and your users. You keep all rights to your Jira content and the App's log. You are responsible for deciding whether to record your users, for your lawful basis, for informing them, and for the settings you choose. The App records nothing until a Jira admin finishes setup and confirms that people have been told.

5. Limits. The App records only what Jira reports to apps as events, from the time setup is finished, at the detail level you choose. It does not record sign-ins, searches, board or dashboard views, or exports made in Jira. Rows are deleted when they pass the retention you set. The log is not tamper-proof against Jira admins, who control the App's settings.

6. Data and privacy. The App runs entirely on Atlassian's Forge platform and sends no data to Great Work or third parties. Our Privacy Policy describes what the App stores in your site's app storage and for how long.

7. Support and updates. We provide support through our help desk and may update the App at any time. Updates delivered by Atlassian apply automatically.

8. Warranty disclaimer. THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE". TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. We do not warrant that every action is recorded, that the App is fit for any particular legal or regulatory purpose, or that it will be error-free.

9. Limitation of liability. TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY IS LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR LOST PROFITS, REVENUE OR DATA. OUR TOTAL LIABILITY IS LIMITED TO THE FEES YOU PAID FOR THE APP IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.

10. Term and termination. This Agreement lasts while you have a valid subscription or trial. It ends when you uninstall the App or your subscription ends; uninstalling removes the App's log under Atlassian's Forge data deletion process. Sections 4, 5, 8, 9 and 11 survive.

11. General. Delaware law governs, excluding conflict-of-law rules, with courts in Delaware. This Agreement, the Privacy Policy and the Atlassian Marketplace terms are the entire agreement about the App. If a provision is unenforceable, the rest stays in effect. You may not assign this Agreement without our consent except with a merger or sale of your business. Notices to us: hello@greatwork.company, Great Work LLC, 651 N Broad St Suite 206, Middletown, DE 19709, USA.