Privacy Policy

The Short Version

We take your privacy seriously. We don't store your files, we don't sell your data, and we only collect what's necessary to provide our service. Your files are automatically deleted within 1 hour after processing.

What We Collect

  • Your email address (when you sign in with Google)
  • Basic profile info from Google (name and profile picture)
  • Payment information (handled securely by Stripe - we never see your card details)
  • The files you upload for processing

How We Handle Your Files

Maximum security for your files

  • Uploaded files are deleted immediately after processing completes
  • Processed results are available for download for up to 1 hour
  • Single-use downloads - output files are deleted after you download them
  • Auto-cleanup - any remaining files are automatically deleted after 1 hour
  • Secure access - only you can download your processed files
  • We don't backup, archive, or keep copies of your files
  • Once deleted, files cannot be recovered

What We Don't Do

  • We don't sell your personal information to anyone
  • We don't use your files to train models
  • We don't share your files with anyone except the processing service listed below
  • We don't send marketing emails (unless you explicitly opt in)

Third-Party Services

We use these trusted services to run UpscalePic:

  • Google OAuth: For secure sign-in
  • Stripe: For payment processing (they handle your card info securely)
  • Replicate: Processes the file you upload and returns the result to us
  • Resend: Sends a reminder about an unfinished checkout, only if you agreed to emails from us at checkout
  • Google Analytics and Google Ads: To measure visits and purchases

Cookies

We use essential cookies to keep you signed in and remember your preferences. Google Analytics and Google Ads tags also set cookies that measure how people find and use UpscalePic.UpscalePic still works if you block them in your browser.

Your Rights

You can:

  • Request a copy of your account data
  • Delete your account at any time
  • Opt out of any communications
  • Ask us questions about your data

Contact Us

Have questions about privacy? Want to delete your account? Just want to chat? Email us at: hello@greatwork.company

Last updated: November 11, 2026